Human beings are very complex creatures and can also be quite unpredictable. Some humans even seek to be even more complex and attempt to use big words and complex sentences…

Today marks a very proud milestone – the 500th episode of The Exceptional Sales Leader Podcast. It seems a long way from episode #1 in April 2020, and if I…

If there is one thing that has come out of the last 24 months, it is that the world feels a lot smaller. The sheer volume of news and information…

In sales, as in life, a part of being successful is learning to deal with tough situations and difficult customers – it is unavoidable. There are numerous reasons as to…

Being a student of human behaviour, I’m continually fascinated in how people respond and behave in various situations and where they focus their attention. Many people, including leaders, almost go…

In 2022, more than ever, there is a relentless focus from business leaders on delivering exceptional results, and as a consequence, many sales leaders and their teams can become quite…

Leaders the world over continue to search for the difference that can make all the difference to their team’s performance. Developing a new strategy, implementing innovative tactics, driving disruption. Anything…

In this episode, just wanted to share some thoughts on perspective – I, like many, woke up to the news that Queen Elizabeth II passed away at the age of…

It may sound like a cliché, but culture will eat strategy for breakfast every single day. There is no magic strategy which on its own will deliver exceptional results, despite…