Podcast: Play in new window | Download (Duration: 1:02:43 — 45.5MB)
Subscribe: Google Podcasts | Spotify | Pandora | iHeartRadio | TuneIn | Deezer | RSS | https://darrenmitchell.com.au/feed/podcast/
Businesses large and small are constantly looking for ways to keep themselves top of mind with their prospective customers. The great businesses always have ethics and integrity at the forefront of what they do. In this episode I’m joined by James Hipkin, Founder & CEO of Inn8ly, and James delves into the critical themes of authenticity and customer engagement, drawing parallels between his time in the rock-and-roll industry and his corporate marketing endeavours. He emphasises the value of empathy in building successful marketing strategies and demonstrates the vital role of authentic brand representation, as seen in his work with eminent companies like Apple and Toyota. The episode further explores common pitfalls like prioritising tactics over strategy in digital marketing and underscores the benefits of a customer-centered approach to fostering brand loyalty. With practical examples and rich anecdotes, James illustrates how brands can cultivate relationship equity for long-term success.
To connect with James, and to learn more about what he does, please go to:
LinkedIn – https://www.linkedin.com/in/jameshipkin/
Website – https://inn8ly.com/
Virtual Coffee with James – https://calendly.com/james-red8/virtual-coffee?month=2025-02
