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My very first Sales Manager, Gordon Smith, used this phrase all the time – ‘Many a Mickle Makes a Muckle’. In other words, he would have us focus on the small things that needed to be done each and every day so as to create the opportunity of being successful. He was about developing success habits. As Leaders, this is incredibly important, because for us to create sustainable and replicable success, we must get good at the small things. Because how we do the small things is how we do everything.
