Podcast: Play in new window | Download (Duration: 18:09 — 15.4MB)
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To win more deals, we need to build higher quality relationships. People will buy from people they know, they like and they trust, so it is incumbent on us to empathise with customers and potential customers, and focus on building genuine rapport. In this episode, I explore the 4 elements to building rapport that will stack the odds in your favour.
